Terms of Service

These Terms of Service explain the rules that apply when you access or use Incybit (“we”, “us”, “our”), including Incybit websites, Incybit Cloud, and apps created by Incybit (including CloudBox).

Acceptance of These Terms

By accessing or using any Incybit website, cloud service, desktop application, mobile application, or related feature, you agree to these Terms. If you do not agree, you must not use the service.

• These Terms apply to free, paid, trial, beta, test, and preview versions of Incybit services.
• Some products or features may have extra terms shown in the app or during sign-up. Those extra terms also apply.
• Our Privacy Policy explains how we collect, use, store, and protect information.

Scope

These Terms apply to Incybit-operated services and apps, including CloudBox and any other mobile, desktop, cloud, compression, storage, sync, sharing, or account service published by Incybit that links to these Terms.

• Incybit websites: informational pages, product pages, support pages, and download pages.
• Incybit Cloud: account services, cloud storage, file management, and compression/decompression workflows.
• CloudBox: file storage, folder management, optional uploads, sharing links, sync, and related cloud features.
• Other Incybit apps: any app or service we publish that references these Terms.

Accounts, Sign-In & Security

Some Incybit services require an account. You are responsible for keeping your sign-in details, devices, sessions, and recovery methods secure.

• Accurate details: provide accurate account information and keep it up to date.
• Account security: do not share passwords, sign-in codes, QR sign-in sessions, tokens, or access links.
• Device security: keep your devices protected, especially if they can access stored files or cloud accounts.
• Unauthorized use: contact us promptly if you believe your account has been accessed without permission.
• Responsibility: you are responsible for activity that occurs through your account unless caused by our breach of these Terms.

Plans, Subscriptions & Payments

Some features may be free. Others may require a paid plan, subscription, one-time purchase, storage upgrade, or platform purchase through an app store.

Your Content

You keep ownership of files, folders, photos, videos, documents, metadata, and other content you upload, create, store, sync, or share using Incybit services (“User Content”).

• Your rights: you must have the rights needed to upload, store, process, sync, and share your content.
• Limited licence to us: you grant us the limited permission needed to host, store, back up, transmit, preview, compress, restore, sync, and otherwise operate the service for your content.
• Sharing: if you create a public or private share link, anyone with access to that link may be able to view or download the shared content depending on the feature settings.
• Backups: you should keep your own backups of important content. Cloud services can fail, and accidental deletion or account access issues may occur.
• Removal: we may remove or restrict content if required by law, to protect the service, or if it appears to violate these Terms.

Compression & File Processing

Some Incybit services process files for storage, transfer, preview, lossless compression, decompression, thumbnails, metadata, duplicate detection, security, or reliability. This processing is performed to deliver the feature you use.

Acceptable Use

You must not use Incybit services to:

• break the law, violate rights, or store/share content you do not have permission to use;
• upload malware, viruses, ransomware, spyware, harmful scripts, or content designed to damage systems;
• attempt to hack, scan, overload, reverse engineer, bypass limits, or interfere with our systems;
• abuse storage, bandwidth, accounts, trials, promotions, or subscription mechanisms;
• harass, threaten, impersonate, defraud, spam, phish, or mislead others;
• store or share illegal, exploitative, harmful, or abusive material;
• use the service in a way that could harm Incybit, other users, infrastructure providers, or the public.

Storage, Sync, Sharing & Deletion

• Storage quotas: your available storage depends on your plan, account status, promotions, and any app-specific rules.
• Uploads and sync: syncing may depend on network availability, device permissions, battery settings, storage limits, and platform rules.
• Shared links: you are responsible for who receives access to links, files, folders, or invitations you create.
• Trash and restore: deleted files may move to trash, remain recoverable for a limited time, or be permanently deleted depending on the app feature.
• Permanent deletion: once content is permanently deleted, it may not be recoverable. Backup or operational copies may take additional time to purge.
• Inactive or unpaid accounts: access to paid features, storage, or uploads may be limited if a subscription expires, payment fails, or an account remains inactive.

Third-Party Services

Incybit services may work with third-party platforms, app stores, identity providers, cloud infrastructure, payment processors, analytics tools, crash reporting tools, or external links.

• Third-party services are governed by their own terms, policies, billing rules, and availability.
• We are not responsible for third-party websites, platforms, outages, policies, or content.
• If you connect a third-party account or import data, you are responsible for ensuring you have the rights and permissions to do so.

Incybit Intellectual Property

Incybit services, software, websites, designs, logos, names, graphics, code, compression technology, workflows, documentation, and related materials are owned by Incybit or its licensors and are protected by law.

• You may use the service only as permitted by these Terms and the relevant app or website.
• You must not copy, resell, sublicense, modify, scrape, reverse engineer, or exploit our services except where allowed by law.
• Feedback, suggestions, or ideas you provide may be used by us without obligation to you.

Service Availability, Changes & Beta Features

We aim to provide reliable services, but we do not guarantee that any feature will always be available, uninterrupted, error-free, or compatible with every device, browser, platform, file type, or network.

• We may modify, pause, remove, limit, or discontinue features at any time.
• Maintenance, outages, third-party failures, app store issues, or network problems may affect access.
• Beta, test, preview, or experimental features may be changed or removed and may contain bugs.
• Some features may require app updates, operating system updates, permissions, or supported hardware.

Suspension & Termination

You may stop using our services at any time. You may also request account deletion where supported. We may suspend, restrict, or terminate access if:

• you violate these Terms or applicable law;
• your use creates risk for Incybit, other users, infrastructure, or third parties;
• payment fails or a paid subscription is cancelled or expires;
• we are required to do so by law, platform rules, security concerns, or service provider requirements.

Disclaimers

To the maximum extent permitted by law, Incybit services are provided on an “as is” and “as available” basis. We do not make guarantees that the services will meet every requirement, be uninterrupted, be error-free, prevent all data loss, or be suitable for every purpose.

• You are responsible for reviewing files, outputs, compression results, restored files, shared links, and account settings.
• You should keep independent backups of important files and business-critical information.
• Nothing in these Terms excludes rights or guarantees that cannot be excluded under applicable consumer law.

Limitation of Liability

To the maximum extent permitted by law, Incybit and its owners, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, business opportunity, or business interruption.

Where liability cannot be excluded, our liability is limited to the maximum extent permitted by law, including, where allowed, resupplying the service or paying the cost of resupplying the service.

Your Responsibility to Us

You agree to be responsible for claims, losses, liabilities, damages, costs, and expenses arising from your misuse of the service, your violation of these Terms, or content you upload, store, process, or share, except to the extent caused by our breach of these Terms or where prohibited by law.

Governing Law

These Terms are governed by the laws of Queensland, Australia, except where mandatory local consumer laws apply. If a dispute cannot be resolved informally, the courts with jurisdiction in Queensland, Australia will generally apply, unless applicable law requires a different forum.

Changes to These Terms

We may update these Terms from time to time. The “Last updated” date at the top shows when changes took effect. Material changes will be posted on this page, and in some cases we may provide additional notice in-app. Your continued use of the service after changes take effect means you accept the updated Terms.